Terms of Service

Last updated: November 24, 2024

1. Acceptance of Terms

By accessing and using ZenVerifier's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

ZenVerifier provides email verification and validation services, including:

  • Real-time single email verification via API
  • Bulk email verification through file uploads
  • Email validation analytics and reporting
  • API access for integration with your applications

3. User Accounts

To use our services, you must:

  • Create an account with accurate information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Verify email addresses you do not have permission to verify
  • Attempt to circumvent service limitations or restrictions
  • Interfere with or disrupt the service or servers
  • Use the service to send spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Share your account credentials with unauthorized parties

5. Billing and Payments

Our services operate on a credit-based system:

  • Credits are purchased through monthly subscriptions
  • Payments are processed securely through Stripe
  • Subscriptions renew automatically unless cancelled
  • Credits are non-refundable once purchased
  • Unused credits roll over based on your subscription plan
  • You can cancel your subscription at any time

6. Service Availability

We strive to maintain 99.9% uptime, but we cannot guarantee uninterrupted service. We reserve the right to:

  • Perform scheduled maintenance with advance notice
  • Suspend service for emergency maintenance
  • Modify or discontinue features with reasonable notice
  • Implement rate limits to ensure fair usage

7. Intellectual Property

All content, features, and functionality of ZenVerifier are owned by us and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our service

8. Data Accuracy

While we strive for 99.9% accuracy in our email verification results, we cannot guarantee 100% accuracy. Results should be used as guidance and not as the sole basis for critical decisions.

9. Limitation of Liability

To the maximum extent permitted by law, ZenVerifier shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or errors
  • Third-party actions or content

Our total liability shall not exceed the amount paid by you in the last 12 months.

10. Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Abuse or misuse our services
  • Fail to pay for services

You may terminate your account at any time through your account settings.

11. API Usage

If you use our API, you must:

  • Keep your API keys secure and confidential
  • Respect rate limits and usage restrictions
  • Properly handle errors and timeouts
  • Comply with our API documentation

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ZenVerifier operates, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@zenverifier.com

Address: ZenVerifier Inc., Legal Department

ZenVerifier - Email Verification & Validation Platform